+91-7428558745, 9990814361 Info@deepalimakeovers.com

TERMS AND CONDITIONS

These terms and conditions apply as general terms and conditions for availing services and purchase of products at Deepali Makeovers. Additional terms and conditions may apply in respect of the particular service, promotion and products. 

 These terms and conditions are subject to change without any prior notice. Hence, customers are requested to refer to the terms and conditions from time to time and before availing of any service. Further, by availing the services/purchasing products, the customer shall be deemed to have accepted all the below-mentioned Terms and Conditions and it constitutes a contract between the customer and the organization owning and running the respective Deepali Makeovers.

 APPOINTMENT & CANCELLATIONS

  • It is advisable to book an appointment before visiting Deepali Makeovers to avoid disappointments.
  • We will be happy to change/reschedule your booking with prior notice subject to the availability of spare appointment slots.
  • We hold appointments for a limited time post the booked time. In case of a show within the defined time, your appointment shall be treated as cancelled.

CONSENT AND CONTRAINDICATION

  • Wherever applicable, please fill up the “Declaration cum Consent” form handed over by the salon with true and complete information which would enable us to offer accurate consultation and services.
  • Before availing of any new service, we recommend that you take a patch test for all products used in providing the service to avoid any reaction and to protect your well-being.
  • Whilst booking an appointment/availing services, please notify us if you are pregnant to enable us to ensure your comfort, safety and at the same time accurate services for your needs as certain services may not be advisable.
  • Please inform your Expert of any medical conditions prior to your service, as some services may not be appropriate for you.

 

CUSTOMER/ SERVICE REFUSAL

  • We reserve the right to refuse a customer/any service should we feel that the service requested is against SOP or may not be safe/suitable for the customer given the medical / hygiene / physical condition as disclosed by the customer during the consultation process.
  • Deepali Makeovers and its staff also reserve the right to refuse service to any customer should they feel threatened due to verbal or physical abuse of any sort.

PRICES

  • Prices of services and products are exclusive to Deepali Makeovers. Deepali Makeovers reserves the right to alter prices without any prior notice.
  • Prices as of the date of service delivery/product purchase will be billed and are subject to tax at prevailing rates.

 

SAFETY

  • All valuables carried into the salon are the sole responsibility of the Customer. Deepali Makeovers would not be liable for any loss or damage of the same. 
  • Deepali Makeovers gives utmost importance to the Conduct of Business Practices with the highest standards of health, safety, ethics & compliance with applicable laws and regulations. Contact the Salon Manager or receptionist to give suggestions/feedback or report any incident that you consider to be not in accordance with these standards.

CONFIDENTIALITY

  • Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the booking.

​REFUND & EXCHANGES

  • Deepali Makeovers follows a “No Refund” Practice. In the unlikely circumstance that the service delivered has not been up to your satisfaction, please register your complaint at info@deepalimakeover.comwithin 15 days of availing of the service.
  • After taking consultation and the service has been completed in accordance with the agreed terms, the customer is liable to pay the entire service charge.

PAYMENTS AND BILLING

  • We accept payments made in cash/UPI/Credit/Debit cards affiliated with Visa and MasterCard.
  • Please ensure to collect your Bill on the completion of services provided. In case your valid mobile no. is registered with us we will send you a bill via SMS after closing the bill in the system. You may also opt for a physical bill at the salon.
  • In case no bill has been shared through any mode of communication within 24 hours of the completion of service by the Salon, please report it by writing to us at info@deepalimakeovers.com

CUSTOMER CARE

Please visit our website at www.deepalimakeovers.com for detailed terms and conditions which apply in relation to services at Deepali Makeovers.

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